How to change the time and date on a Vodavi/Vertical phone system?

At the operator's station (usually extension 100), dial 692. Your display should read 'Date and Time'. Then input YY/MM/DD/HH/MM where YY is the last two digits of the year, MM is the month, DD is the day, HH is the hour (in 24-hour format), and MM is the minute. After entering, you should hear a confirmation tone if successful.

When people call me on the intercom the call does not come through hands-free?

On Vodavi/Vertical, check for a button or switch marked HTP. If it's a switch, move it to the H (hands-free) position; if it’s a button, press until the light is out. For NEC systems, dial 821 or 721 to switch to voice calls, and 823 or 723 to switch back.

How to program Speed Dial or Abbreviated Dial?

For Vodavi/Vertical, personal speed bins range from 9000-90019, programmed from each terminal, while system speed bins (9020-9099) can only be programmed from the attendant location (usually station 100). To program, press the Speed key twice, dial the bin location (9XXX), enter the phone number, and press Speed once more to confirm. For NEC systems, access programming options and follow similar steps using designated keys.

How to forward my phone to another phone in the office?

On Vodavi/Vertical, dial 640 followed by 6 for All Call, 7 for No Answer, 8 for Busy, or 9 for Busy/No Answer. You’ll hear a confirmation tone. To cancel, dial 640 again. For NEC systems, dial *2, choose a forwarding option, enter the extension number, and complete the action with the SPK button.

How to do a conference call?

On Vodavi/Vertical, press the Conf key while on a call, pick up another line to dial a second number, then press Conf again to connect all parties. For NEC systems, follow the similar process after pressing the Conf soft key.

How do I display caller ID of past calls?

On Vodavi/Vertical, depending on the software version, dial 659 for answered calls or 635 for unanswered calls. Use HOLD and TRANS to navigate entries. On NEC systems, press List then CID soft key for incoming calls.

What is the difference between a line and an extension?

A line is a connection provided by the phone carrier, representing your phone number to dial out. An extension is a physical telephone connected to your system, enabling access to lines.

How to change the main menu greeting in the Voice Mail?

On Vodavi/Vertical, gain access to your voice mail and navigate through the prompts to record or edit greetings as necessary. NEC users must follow a specific sequence to access and record greetings through the voice mail system.

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CCTV installers in Salt Point, Dutchess County

Superior Telephone Systems, Inc.

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