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Superior Telephone Systems, Inc.

4.5 (2) 2
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Reviews
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Michael Johnson
Apr 10, 2022
I appreciate their prompt service and support with VOIP technology. They helped us save over $1,000 a month on phone bills which is significant for our business. Highly recommend them!
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Samantha Greene
Jan 22, 2022
The installation of our new NEC system was seamless, and their expertise was evident. Our operations have improved immensely since making the switch. Definitely worth the investment!
Frequently asked questions
help_outline How to change the time and date on a Vodavi/Vertical phone system?
At the operator's station (usually extension 100), dial 692. Your display should read 'Date and Time'. Then input YY/MM/DD/HH/MM where YY is the last two digits of the year, MM is the month, DD is the day, HH is the hour (in 24-hour format), and MM is the minute. After entering, you should hear a confirmation tone if successful.
help_outline When people call me on the intercom the call does not come through hands-free?
On Vodavi/Vertical, check for a button or switch marked HTP. If it's a switch, move it to the H (hands-free) position; if it’s a button, press until the light is out. For NEC systems, dial 821 or 721 to switch to voice calls, and 823 or 723 to switch back.
help_outline How to program Speed Dial or Abbreviated Dial?
For Vodavi/Vertical, personal speed bins range from 9000-90019, programmed from each terminal, while system speed bins (9020-9099) can only be programmed from the attendant location (usually station 100). To program, press the Speed key twice, dial the bin location (9XXX), enter the phone number, and press Speed once more to confirm. For NEC systems, access programming options and follow similar steps using designated keys.
help_outline How to forward my phone to another phone in the office?
On Vodavi/Vertical, dial 640 followed by 6 for All Call, 7 for No Answer, 8 for Busy, or 9 for Busy/No Answer. You’ll hear a confirmation tone. To cancel, dial 640 again. For NEC systems, dial *2, choose a forwarding option, enter the extension number, and complete the action with the SPK button.
help_outline How to do a conference call?
On Vodavi/Vertical, press the Conf key while on a call, pick up another line to dial a second number, then press Conf again to connect all parties. For NEC systems, follow the similar process after pressing the Conf soft key.
help_outline How do I display caller ID of past calls?
On Vodavi/Vertical, depending on the software version, dial 659 for answered calls or 635 for unanswered calls. Use HOLD and TRANS to navigate entries. On NEC systems, press List then CID soft key for incoming calls.
help_outline What is the difference between a line and an extension?
A line is a connection provided by the phone carrier, representing your phone number to dial out. An extension is a physical telephone connected to your system, enabling access to lines.
help_outline How to change the main menu greeting in the Voice Mail?
On Vodavi/Vertical, gain access to your voice mail and navigate through the prompts to record or edit greetings as necessary. NEC users must follow a specific sequence to access and record greetings through the voice mail system.
4.5
20 reviews

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Salt PointDutchess CountyVideo SurveillanceSamsung Security..Telecommunication IntegratorsCCTV InstallationIP Camera..Legacy Phone..Data NetworksVoice Messaging..Call Management..Telephony Solutions

Business History

Established in 2013 • 10 years in business
Superior Telephone Systems has been providing communication solutions since its establishment in 2013, increasingly growing its expertise over the years.

What We Offer

Telecommunication

Telephone Systems
Provides a range of telephone systems including cloud hosted and VOIP solutions.

Security Services

Video Surveillance
Offers video surveillance solutions including Samsung Security Solutions and 3VR technology.

Infrastructure Services

Cabling Services
Specializes in fiber optic, aerial, and burial cabling services.

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