What should I consider when choosing a security camera system?

You should assess your security needs, determine whether to choose wired or wireless systems, consider camera resolutions, look for night vision features, and think about remote access and storage options.

What type of camera is best for low-light conditions?

Look for cameras that offer infrared (IR) or color night vision to ensure good visibility in low-light situations.

Is there a difference between cloud storage and local storage?

Yes, cloud storage allows for remote access but may involve ongoing fees, while local storage keeps your data on-site and may require additional hardware.

How can I contact Elite Security Alarm Systems?

You can reach us by phone at 305-245-5266 or email us at service@esalarms.com.

Do you offer free quotes?

Yes, we provide free quotes for our security solutions. Please contact us to learn more!

What types of security services do you offer?

Monarch Global Security offers customized security plans which include three elite levels of security guard services and virtual monitoring services.

How can I get a quote for your services?

You can schedule an estimate by filling out our online form with your details or contacting our office directly.

How long have you been in business?

Monarch Global Security Management, Inc. has been providing security services for over thirty years.

What types of security systems do you offer?

We offer a wide range of security systems, including video surveillance, access control, burglar alarms, fire alarm systems, and home automation solutions.

Do you provide free consultations?

Yes, we offer a free security needs assessment for both residential and commercial customers.

What industries do you serve?

We serve various industries, including home security, retail, healthcare, education, government, and more.

Are your systems customizable?

Absolutely! All our security solutions are customizable to meet the unique needs of your property or business.

How secure is the remote viewing program?

Only you and those you grant access can view the remote viewing program. ID and passwords are mandatory for access, with varying access levels for different users.

What are the response times for service & repair?

Our advanced service help desk ensures quick technical support without long hold times. Most issues can be resolved immediately online, and 92% of on-site visits are scheduled within 24-72 hours.

Can I use your technology with my current camera system?

Most older cameras may not work with modern technology. Compatibility depends on their age and technical standards. However, if they meet current standards, integration is possible.

How long is my data stored?

Our DVR systems offer a minimum of 30 days of storage, with additional space available as needed. Our Virtual Video Vault program provides unlimited offsite backup.

What are the benefits of home security cameras?

Security cameras act as a deterrent for crime, assist law enforcement in identifying criminals, and protect residences from theft and vandalism.

Where do most burglaries occur in Miami?

Most burglaries in Miami happen in residential areas, particularly in single-family homes and apartments.

What are the most vulnerable points of entry into homes?

Doorways and windows are typically the most accessible entry points for burglars, as they are easily broken and provide direct access.

Is it my responsibility to test my alarm system, and if so how do I test it?

Yes, as the alarm owner, it is your responsibility to properly test your system with our central station at least once a month. To do this, contact our Central Station at 305-238-0800, place your account on test, arm your system, and trigger the alarm. Then verify with the Central Station that they received the alarm signal.

I need to change my user code, can you change it for me?

Yes, we can help you change your user codes during our normal business hours. Please contact our customer care department Monday through Friday from 8:30 AM to 5:00 PM.

How do I change the people on my emergency call list?

Updates to your emergency call list can be made online.

My alarm was triggered by mistake, what do I do now?

If your alarm was triggered accidentally, disarm the system using your code. Our central station will contact you to verify the alarm. If you haven't received a call within 60 seconds, or if you activated the 'Panic' button, contact our central station at 305-238-0800 to cancel the police.

I have a FC or 'Failure to Communicate' on my keypad. What does that mean?

'FC' indicates a failure to communicate; your alarm system is unable to contact our central station. Common causes include a disconnected telephone line, a bad digital communicator, DSL interference, or changes in telephone service providers. Test your alarm with our central station to resolve this, and if the issue persists, contact our service department.

How do I add an additional code to my alarm system?

You can contact our customer care department during normal business hours to add additional codes. Alternatively, you can download your user manual online and add codes yourself.

What is the difference between Stay, Away and Instant?

Stay: Normal exit doors are set with exit and entry delays, with motion detectors bypassed. Away: Normal exit doors are set with exit and entry delays, and motion detectors are active. Instant: Normal exit doors only have an exit delay; no entry delay, and motion detectors bypassed, typically used at bedtime.

I accidentally triggered my alarm and I have turned it off, but now it will not arm again, what's wrong?

If your alarm was triggered, to reset it, you must enter your code followed by OFF(1) two times. Once done, the alarm should set again.

What are your normal service hours?

Our normal hours of operation are Monday through Friday from 8:30 AM to 5:00 PM. For emergency services after hours, call 305-251-1900. Emergency service is available only for active customers.

Can you briefly explain the presets?

The camera supports 256 presets used for specific features like digital stabilization and custom settings. These presets save positions for immediate recall, eliminating the need for manual adjustments.

Is there live video stream while away from Yacht Cam?

Yes, the camera can be monitored remotely over the internet via its RJ-45 interface, allowing live streaming and control from any device.

What is MOB and Docking Mode?

MOB (Man Overboard) and Docking Mode enhance the camera's capabilities to provide crucial details about surroundings, helping captains identify people in the water and avoid obstacles.

What is the tracking feature?

The tracking feature allows the user to lock onto an object, such as a vessel or marker, and maintain focus on it hands-free, facilitated by radar.

What is focus adjustment?

The thermal image focus is fixed, while the daylight camera supports autofocus, automatically readjusting focus when zooming.

What is the camera efficiency in thick fog, capturing logs, buoys, etc.?

The thermal camera excels in adverse conditions like fog, increasing detection capabilities significantly compared to the naked eye.

Is this camera compatible with my devices on board?

Yes, our cameras can connect with any video output device, including screens and navigation systems.

What is the protocol over the Ethernet connection?

The connection uses the Pelco protocol for communication between the keyboard and the camera.

Is Ethernet connection with an IP address?

Yes, both the camera and keyboard need an IP address for TCP/IP communication.

What is the voltage for the joystick and the camera?

Both the joystick and camera operate at 10.8~28VDC.

How do you connect the camera and the joystick together?

They are connected via an RS485 cable, with additional connections possible through the Ethernet port.

What is the color code to connect keyboard controller to the camera?

The color code is Blue to Black and Yellow to Red.

What is the Ethernet/POE connector for? Is that an option to power the controller?

The connector is solely for connecting to the network and is not used to power the controller.

Do you have any documentation regarding connecting our branded screen to the camera?

No specific documentation is available for branded screens, but universal adaptors allow connection to various types of screens.

What types of services do you offer?

We specialize in video surveillance installation and repair, access control system installation and maintenance, and gate opener installation and repair.

Do you offer free estimates?

Yes, we provide free estimates for all our services to help you make informed decisions.

How long have you been in business?

American Access Systems has been serving the Miami area for over 30 years.

What are your business hours?

Our business hours are Monday to Friday from 9:00 AM to 5:00 PM.

Is it my responsibility to test my alarm system, and if so how do I test it?

Yes, it is your responsibility to test your alarm system. Most systems are programmed to send a test signal every 24 hours. To test it thoroughly, contact our Central Station at (305) 238-0800, place your account on test, arm your system, deliberately trigger the alarm, and then verify with Central Station whether the signal was received.

I need to change my user code, can you change it for me?

Yes, we can assist you with changing your user codes during normal business hours. You can contact our customer care department or change it yourself using your alarm keypad with the manual.

How do I change the people on my emergency call list?

You can change your emergency call list by contacting us at (305) 253-5162, faxing us at (305) 341-3980, or emailing us. A valid security password is required for any changes.

My alarm was triggered by mistake, what do I do now?

Enter your code to disarm the system. Our Central Station should contact you for verification. If you do not receive a call within 60 seconds, contact the Central Station at (305) 238-0800 to cancel the police.

I accidentally triggered my alarm and now it will not arm again, what’s wrong?

This may be due to your system being in memory mode after an alarm was triggered. Reset the display by pressing the ‘reset key’ or ‘9’ on older systems.

CCTV Nearby | Discover CCTV installers in Florida, Coral Gables

CCTV installers in Florida, Coral Gables

Live Eye Net Security

language CCTV Installation

Opens in 1 hour ⌁ 18.5km

5 years in business

Elite Security Alarm Systems

phone language CCTV installation

Closed today ⌁ 15.2km

3 years in business

Monarch Global Security Management, Inc.

phone language security guard services

Closed today ⌁ 3.6km

Not found

Multimedia Solutions

phone language CCTV installation

Closed today ⌁ 6.4km

Not found

CSS Tech

phone language CCTV Installation

Closed today ⌁ 2.1km

At CSS, We offer high-quality securi..

Aressco Services, Inc.

phone language CCTV installation

Closed today ⌁ 2.0km

Aressco Services provides electronic..

IP Access Video LLC

phone language CCTV Installation

Closed today ⌁ 14.4km

Year Not Provided years in business

YachtCam

phone language thermal imaging cameras

Closed today ⌁ 15.5km

8 years in business

American Access Systems Corp.

phone language Video Surveillance Installation

Closed today ⌁ 17.9km

30 years in business

Maximum Security, Inc.

phone language CCTV installation

Alarms, Security

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CCTV installers in Florida, Coral Gables

Live Eye Net Security

Elite Security Alarm Systems

Monarch Global Security Management, Inc.

Multimedia Solutions

CSS Tech

Aressco Services, Inc.

IP Access Video LLC

YachtCam

American Access Systems Corp.

Maximum Security, Inc.

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