What services do you offer?

We provide installation and servicing of voice and data systems, wired and wireless networks, security and access control systems, digital signage, and much more.

Do you provide free estimates?

Yes, we offer a free quote for all our services. Just contact us for details!

What services do you offer?

We provide a range of services including residential and commercial security systems, camera systems, Wi-Fi solutions, and fire protection.

How can I contact you?

You can reach us at (740) 397-6123 or via email at questions@custom-wired.com.

What are your business hours?

We are open Monday through Friday from 9:00 AM to 5:00 PM.

How do I test my security system?

Call the Central Monitoring Station at 1-800-434-4000 to put your system on test. Provide your account code and passcode. Arm your system and set it off for at least 30 seconds, then disarm it. Call back to check if the signal was received.

How often should I test my system?

You should test your system regularly, at least once a month.

What should I do if my system did not send a signal?

If the Central Station did not receive a signal from your system, please notify us.

How do I check my video surveillance system?

Check the Search page to ensure you have an adequate number of days being recorded.

Do home security systems prevent break-ins?

A basic burglar alarm system is designed to detect unauthorized access to your home. Once triggered, it produces a loud warning sound, and if monitored 24/7, alerts the authorities. While security systems may not fully prevent break-ins, they significantly help reduce their occurrence.

With so many home security systems available, what is the best one?

The best system depends on various factors, such as your home's construction and your budget. Mid-Ohio representatives can discuss options. Alarm systems can be hardwired or wireless, with choices influenced by your specific needs.

Besides basic security systems, what additional options and services does Mid-Ohio offer?

Mid-Ohio provides various options, including indoor and outdoor security cameras, carbon monoxide detectors, flood and smoke detectors, and medical alert features.

Will I own my system?

Unlike some companies that lease their systems, with Mid-Ohio, you own your system once it is installed.

What about my monitoring contract?

Monitoring contracts with Mid-Ohio are annual and self-renewing, offering various billing options, unlike other companies that may require longer commitments.