What are your operating hours?

We are open 24 hours for monitoring services with regular office hours from 9 AM to 5 PM.

How can I contact you for support?

You can reach us at 1.345.945.6251 or via email at info@nationalsecurityky.com.

I have an existing security system, can you take over and monitor my system?

Most systems can be monitored by Global Security. If you don't have an existing dual path communicator, we will need to add one.

Should I use hardwire or wireless alarm sensors?

A hardwired alarm system is reliable, easy to maintain and best for large premises. A wireless system is easy and faster to install and runs on lithium batteries which must be replaced. Both options have their pros and cons. One of our technical can guide you to select the best option for your needs.

My existing security system is end of life and needs to be upgraded, where do I start?

Global Security is highly experienced with upgrades. We will complete a comprehensive audit and provide you with a plan to upgrade your system along with information on our solutions.

We are moving into a new premises and there is an existing alarm, can we use the existing system and have you monitor same?

In most cases we can connect an existing system to our monitoring station. As part of this connection, we will test all devices to ensure they are operational. Any devices found to be faulty will need to be replaced. Our team will provide you with a report and quote for us to correct any faults.

We have multiple systems and want to manage them from one platform, what are our options?

We provide a unified solution which allows you to centrally manage your security system.

Can we manage employee user codes for our alarm systems?

Yes, we can provide you with a platform to manage your employee user codes. You can easily add, delete or modify user codes at multiple locations.

We would like to monitor our fire alarm system, do I need two POTS lines?

We are able to monitor fire alarms via POTS line or via IP & LTE. POTS is being phased out so we strongly recommend our dual path IP & LTE communicators.

What certification does your monitoring station hold?

Our monitoring service is backed by two monitoring stations that are equipped with multiple layers of redundancy that are UL certified, FM approved, Five Diamond Certified and IQ Certified.

Can I arm my security system from my mobile device?

Yes, we offer an intuitive mobile app for arming your security system from your mobile device. In addition, the app also allows you to check activity and manage user codes.

Do you provide cloud-based security systems?

Yes, we provide cloud-based access control and CCTV systems.

CCTV Nearby | Discover CCTV installers in George Town, George Town

CCTV installers in George Town, George Town

The Security Centre

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25 years in business

National Security Services Limited

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Global Security Services Ltd.

phone language CCTV installation

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