What is the consultation process like?

The consultation process begins with filling out our request form, followed by an initial phone discussion to understand your needs. We then schedule an on-site consultation to assess your project requirements.

How long do consultations typically take?

Most consultations last between 30 minutes and 2 hours, with 1 hour being the most common duration.

Do you provide support after installation?

Yes, we offer ongoing support after the installation to assist with any issues that may arise.

Do I need a landline phone for my security system?

No. Cellular or IP communication are both options for transmission of alarm signals to the central station.

If I change my phone service provider, will the security system still work?

Most phone service providers will work with the security system. Check with your new telephone provider to see if their service will be compatible with security systems. Always test the alarm system before the telephone technician leaves to confirm successful communication to the central station.

How do I test my security system?

Call our central station at 1-800-438-4171 and have them put your account on "test". You will need your verbal password in order to put the account on "test". After they have put the account on test, arm the system and trip the alarm. Let the siren sound for 30 seconds before disarming the system. Call our central station back to see if they have received an alarm signal. If they have not received a signal, call our service department at 919-389-9426 to schedule a service call.

My keypad is beeping fast and displaying a “trouble” or “check” condition. What do I do?

First, check to see if you have power. If you have power, check to see if the outlet that the alarm power supply transformer is plugged into has power. If you have power your system should display "AC" on the keypad. If your system displays "BAT", then the battery at the control panel needs to be replaced. If your system displays "CHECK" and a zone number, this probably corresponds to a wireless device needing the battery replaced. If your system displays "bF", this indicates that the cellular or IP communicator is losing signal. If you have any questions, call our service department at 919-389-9426.

How do I change my security system call list?

Call our central station at 1-800-438-4171 and have your verbal password. They can update your contact list.

I am moving. What do I need to do?

If you are moving and staying in North Carolina, call our service department at 919-389-9426 to have them schedule an install date for your new home and transfer service. Please give us a 30 day notice.

I would like to update my security system. How would I do that?

Call our service department at 919-389-9426.

What types of security services do you offer?

We offer a wide range of security services, including access control systems, closed-circuit television, IP video systems, fire and life safety systems, and vehicle control.

Do you provide emergency services?

Yes, we provide 24/7 emergency service for security systems to address any urgent needs.

How can I contact you for hiring or job inquiries?

You can send your resumes or inquiries to hiring@dsisecurity.net or call us at 919-878-1911.

What services does Cary Alarm specialize in?

Cary Alarm specializes in commercial security systems, including fire alarms, burglar alarms, IP & analog video surveillance, access control, and system monitoring.

Where does Cary Alarm provide services?

Cary Alarm provides services throughout North and South Carolina and the surrounding states.

How can I contact Cary Alarm for inquiries?

You can contact Cary Alarm by phone at 919-469-4690 or via email at sales@caryalarm.com. You can also fill out the contact form on their website.

What services does Sunstates Security offer?

Sunstates Security provides a wide range of services including security guard services, event security, mobile patrols, and training.

How can I get a quote for security services?

You can request a quote by contacting us directly through our website or by calling our customer service.

What are your business hours?

Our business hours are Monday to Friday from 9:00 AM to 5:00 PM. We are closed on the weekends.

What types of systems do you install?

We provide installations for intercommunications, professional audio-visual, network infrastructure cabling, surveillance cameras, access control, sound masking, intrusion detection, fire detection alarms, mass notifications, and area of rescue/refuge control systems.

Can you provide monitoring services for existing systems?

Yes, we offer monitoring services for fire alarm systems and intrusion detection systems, regardless of whether they were installed by us or a competitor.

What is the process to request a quote?

You can request a quote by contacting us via phone or email. For service requests, please specify the type or model of the system needing assistance.

What areas do you serve?

We proudly serve Raleigh, Durham, Cary, Chapel Hill, Apex, Wake Forest, and the entire Triangle area in North Carolina.

Do you offer warranties on your installations?

Yes, we provide a one-year warranty on parts and labor for all installations.

Can you help with home automation?

Absolutely! We specialize in integrating smart home automation systems tailored to your needs.

What areas do you service?

We provide services in North Carolina, South Carolina, and Virginia.

How do I get a free quote?

You can call us at 919-231-3990 for a free quote for your security needs.

What types of security systems do you offer?

We offer a range of products including smart home alarm systems, video monitoring cameras, access control systems, and more.

What types of security cameras do you offer?

We offer a wide range of security cameras including IP cameras, dome cameras, bullet cameras, and specialized licenses plate recognition cameras.

Do you provide free consultations?

Yes, we provide free consultations to assess your security needs and create a customized plan.

What is the warranty on your security systems?

We offer an outstanding warranty on all of our systems to ensure long-term reliability.

CCTV Nearby | Discover CCTV installers in Durham, Durham County

CCTV installers in Durham, Durham County

Trinity Home Theater

phone language CCTV installation

Open until 5:00 PM ⌁ 8.8km

4 years in business

SCOTTCO SECURITY, LLC.

phone language CCTV installation

Open until 5:00 PM ⌁ 1.2km

6 years years in business

Diversified Systems, Inc.

phone language CCTV installation

Open until 5:00 PM ⌁ 13.6km

24 years in business

Citadel Security Cameras & Access Control

phone language CCTV installation

Open until 5:00 PM ⌁ 7.7km

13 years in business

Cary Alarm Co., Inc.

phone language commercial security systems

Open until 5:00 PM ⌁ 7.0km

29 years in business

Sunstates Security

phone language security guard services

Open until 5:00 PM ⌁ 9.3km

20 years in business

Electronic Sound Equipment Co., Inc

phone language Surveillance Cameras

Open until 5:00 PM ⌁ 10.7km

58 years in business

Elite Sight & Sound

phone language audio installation

Open until 5:00 PM ⌁ 0.7km

Elite Sight & Sound provides residen..

Security Force, Inc

phone language CCTV installation services

Open until 5:00 PM ⌁ 5.0km

13 years in business

Raleigh Surveillance

phone language CCTV Installation

Open until 5:00 PM ⌁ 4.0km

6 years in business

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Loading related articles...

CCTV installers in Durham, Durham County

Trinity Home Theater

SCOTTCO SECURITY, LLC.

Diversified Systems, Inc.

Citadel Security Cameras & Access Control

Cary Alarm Co., Inc.

Sunstates Security

Electronic Sound Equipment Co., Inc

Elite Sight & Sound

Security Force, Inc

Raleigh Surveillance

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