What services do you provide?

We offer smart home technology integration, security system installation, audio and video solutions, and network management services.

How can I contact you for support?

You can reach us at 720-515-6333 or email us at support@cdidenver.com.

Do you provide free estimates?

Yes, we offer free consultations and estimates for our services.

What services does Secure Communications Group offer?

Secure Communications Group specializes in the installation of security cameras, system upgrades, and access control systems for residential, commercial, and industrial properties.

How long has Secure Communications Group been in business?

Secure Communications Group has over 30 years of experience in the security industry, providing comprehensive security solutions.

What brands do you install?

We install a variety of security brands including Hikvision, Dahua, Axis, Avigilon, Digital Watchdog, Uniview, Pelco, Bosch, and Speco Technologies.

Do you provide maintenance for the security systems you install?

Yes, we offer proactive maintenance and ongoing support to ensure your security system operates smoothly.

How does my alarm system work?

The alarm system may be armed in the 'Away' or 'Stay' mode. Once activated, each monitored zone can recognize a violation and dials Wolfe Security Systems to transmit the message.

How do I disarm my system?

You will receive a master reset code during installation, which is crucial for disarming the system. If you lose your code, we can guide you through the disarming process.

I set off my alarm by accident, now what do I do?

If you have your unique code, you can reset the system. If you do not have it, call (303) 439-9450 for a remote reset.

Why is my motion sensor providing false detections?

False alarms can occur due to improper installation or objects moving within the sensor's range. If false detections continue, our technicians may need to adjust the sensor.

If I lose electric power, will my alarm system still work?

Yes, the back-up battery will activate to maintain your alarm protection during a power loss. If the battery is low, a signal will be sent to our monitoring center.

How can I report a problem?

Once you sign into your account, click on 'Report Problem' and our team will respond to your ticket within 24 - 48 hours.

What are the hours for technical support?

We have live technical support available 7 days a week. Monday to Friday from 6 AM to 8 PM MST and Saturday to Sunday from 8 AM to 4:30 PM MST.

When can I receive installation support?

Installation support is available Monday to Friday from 6 AM to 6 PM MDT.

What are Envysion's holiday hours?

On holidays, technical support is available from 6 AM to 4:30 PM MST on specific holidays including Martin Luther King Jr. Day, Memorial Day, and others.

What type of security solutions do you offer?

We provide a variety of layered security solutions, including access control systems, walk-through metal detectors, and automated security doors.

How can I schedule a consultation?

You can contact us via phone at (303) 974-7699 or email at Info@isotecinc.com to schedule your personalized consultation.

Do you provide services for both commercial and government sectors?

Yes, we serve a wide range of industries including commercial, federal, municipal, and nonprofit organizations.

What is layered security?

Layered security refers to the integration of multiple security measures to create overlapping defenses tailored to the specific risks of your operations.

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