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Otter Video Inc.

4.6 (2) 2
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Reviews
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Sophia Lee
Oct 1, 2023
Otter Video's Aonyx Media Server is a game-changer! We saw a significant improvement in our streaming quality. Highly recommend!
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Marcus Evans
Sep 15, 2023
I was impressed with their participation at the IBC 2024. Very knowledgeable team and exciting products on display!
Frequently asked questions
help_outline What support service levels does Otter Video offer?
Otter Video offers three support packages: Basic, Extended, and Premium, each providing varying levels of support requests and response times.
help_outline Can I increase my support level at any time?
Yes, clients can request to increase their support services by written request to Otter Video, and will pay pro rata fees accordingly.
help_outline How many support requests am I entitled to with the Basic Support Package?
With the Basic Support Package, clients are entitled to 4 support requests per month.
help_outline What is the response time for critical issues?
For critical issues, the response time varies by support level: 1 business day for Basic, 4 hours for Extended, and 2 hours for Premium.
help_outline What kind of support does the Premium Package offer?
The Premium support package includes unlimited support requests, live chat, unlimited Retroview, and proactive support monitoring.
4.6
7 reviews

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Port CoquitlamMetro VancouverCCTV solutionsvideo surveillance..streaming softwareIPTVOTT servicesvideo broadcastingvideo content..video analyticscloud video..security systems

Business History

Established in 2010 • 13 years in business
Otter Video was established in 2010, specializing in cutting-edge video streaming and monitoring technology.

What We Offer

Media Server

Aonyx Media Server
Aonyx Media Server provides robust streaming solutions with enhanced reliability and performance.

Surveillance Equipment

IP Cameras
Cutting-edge IP cameras designed for high-quality video surveillance, integrated with cloud storage solutions.

Security Services

Video Surveillance as a Service (VSaaS)
Comprehensive cloud-based video surveillance services accommodating various business needs.

Monitoring Solutions

Real-Time Monitoring Solutions
Innovative products allowing businesses to monitor activities in real-time, improving security and operational efficiency.

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