How long has your company been in business?

We have been providing quality installations, service and monitoring since 1985.

How many installations have you done?

We have installed over 5,000 systems for homes, businesses and local government buildings.

Do you use sub-contractors or are your technicians company employees?

We only use company employees to perform our installations and servicing. Each technician is highly trained in the latest technology with training from the manufacturer as well as in-house classes.

Will my system be wired or wireless and will I see any wiring?

Most modern systems today are wireless using the latest technology, 2-way sensor communication, and 128-bit encryption. These systems have longer battery life and are smaller in size. If wires do need to be run, they will generally be concealed in the walls.

Does your company carry insurance?

Yes, we are fully insured, bonded, and licensed by the state of New Jersey. An insurance certificate is available upon request.

How is my system monitored?

Your system sends an alarm signal to the central station wirelessly via either AT&T or Verizon LTE cellular and the system is also connected to your home or business Wi-Fi Network for redundancy. Our central station partner Rapid Response monitors your system 24 hours a day from one of 3 redundant facilities.

What brand of equipment do you use?

For our home and business security systems, we use the very best-in-class manufacturer - Johnson Controls (JCI). They offer several equipment lines, including the DSC NEO and Qolsys IQ4.

What kind of warranty do you offer?

Our systems are covered by either a 1-year or 3-year parts and labor warranty depending on which system is installed. We also offer worry-free service contracts covering all parts and labor.

Will I own my system 100%?

Yes, once the system is installed you own the system and all equipment; we do not lease systems. The only ongoing payment is for your 24-hour central station monitoring.

How many technicians will perform my installation and how long will it take?

A typical installation is performed by 1 or 2 technicians and is usually completed in one day.

What happens if I lose power in my home or business?

All our systems have a battery back-up that provides 24 hours of standby power to keep the system running even when the power is out.

What types of repairs do you offer?

We provide a wide range of repairs including computer and laptop repair, mobile device repair, and video game console repair.

Do you offer pickup and delivery services?

Yes, we do offer pickup and delivery services for your convenience.

What are your business hours?

We are open Monday to Saturday from 10:00 AM to 6:00 PM and closed on Sundays.

What types of systems do you install?

We specialize in home automation, security systems, lighting control, and audio/visual systems for both residential and commercial clients.

Do you offer financing options?

Yes, we provide various financing options to make our services more accessible. Please contact us for more details.

Can I control my systems remotely?

Absolutely! Our systems are designed to allow remote access, enabling you to manage your home from anywhere.

What services do you offer in San Francisco?

We offer a variety of services including janitorial services, security guard services, concierge services, building maintenance, and more.

Are your security staff trained?

Yes, our security personnel are highly trained and equipped to handle various situations to ensure safety.

Do you provide emergency cleaning services?

Yes, we offer 24/7 emergency cleaning and post-construction clean-up services.

What services do you provide?

APB Telecom offers structured cabling, telecommunications services, fiber optics, and security systems installations.

Do you offer free estimates?

Yes, we provide free estimates for all our services. You can contact us to get a detailed quote.

What financing options are available?

We offer financing options through Hearth for your convenience.

What types of security services do you offer?

We offer armed and unarmed security officers, crime handling, customer service roles, and event security.

Are your security officers trained?

Yes, all our officers are trained in active crime response, customer service, and maintaining a secure environment.

How can I contact Hudson Security Solutions?

You can reach us at 718-881-2070 or by submitting a form on our contact page.

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