What security systems do you offer?

We provide a variety of home security and surveillance systems that include alarm systems, video monitoring, and home automation solutions.

Do you offer free consultations?

Yes, we provide free security evaluations to customize your system according to your needs.

How often do you monitor your systems?

Our alarm monitoring service is active 24/7 to ensure that you have peace of mind around the clock.

What types of locksmith services do you offer?

We provide residential, commercial, and automotive locksmith services including lockouts, installations, rekeying, and security system installations.

Are you available 24/7?

Yes, our services are available 24 hours a day, 7 days a week.

How quickly can you respond to an emergency?

We typically arrive at your location within 20 minutes.

Can I start my car without replacing the key fob battery?

Yes, modern cars will have a backup method to start the engine even if the fob battery is dead.

Where can I find the mechanical key in my key fob?

Look for a small button or slider on the fob. This releases the mechanical key, which is usually hidden inside.

How much does it cost to replace a key fob battery?

Key fob batteries typically cost between $5 and $10. Be aware; some batteries may discharge in the packaging as they age.

What if my car doesn’t start even with the backup method?

If your car still doesn’t start, the key fob may be damaged, or there could be an issue with the car’s ignition system. Consult a professional mechanic.

Can I drive without a functioning key fob?

Once the car is started, you can drive it. However, you won’t be able to restart it if you turn it off without fixing or replacing the fob.

How long do key fob batteries last?

Key fob batteries generally last 2–3 years, depending on usage.

What services does Eight.39 provide?

Eight.39 specializes in security cameras, access control systems, audio/video solutions, smart technology controls, and network cabling.

Do you offer custom installations?

Yes, Eight.39 designs and installs custom solutions tailored to the unique needs of each client.

How does your access control system work?

Our cloud-based access control system allows management from mobile or web platforms, integrating seamlessly with existing setups for ease of use.

What’s the difference between Tech Integrators of Texas and Lumen Security?

Tech Integrators of Texas handles I.T. services and backend support, while Lumen Security is our private security division that combines proactive security services with advanced technology.

Can I request private security if I already use your I.T. services (or vice versa)?

Yes, you can request private security services regardless of your existing use of our I.T. services.

How fast can you provide a quote for I.T. or private security services?

We aim to provide quotes within 24-48 hours.

Can you install I.T. infrastructure in an already built-out building?

Yes, we can install I.T. infrastructure in existing structures.

How soon can security services begin after contract signing?

Security services can typically begin within a week of signing the contract.

Can you monitor my existing camera system?

Yes, we can monitor pre-installed camera systems.

Do I retain access to camera systems you monitor?

Yes, you will retain access to your camera systems.

Do you notify law enforcement or on-site officers for suspicious activity?

Yes, we immediately notify law enforcement or on-site officers when suspicious activity is detected.

Do you provide video clips and incident reports?

Yes, we provide both video clips and incident reports as part of our monitoring services.

What training do your security officers complete?

Our security officers undergo extensive training including emergency response and customer service.

Are your security officers stationary or mobile?

We provide both stationary and mobile security officers depending on the client's needs.

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