What services does Hiscall provide?

Hiscall offers a range of services including telephony, security solutions, video surveillance, access control, network cabling, and IT services.

How can I contact Hiscall for support?

You can reach Hiscall by calling (866) 740-7771 or emailing mail@hiscall.com.

Can you fix my device?

Probably. Not every malfunction is the same. If it's not feasible to repair, we can help you find a new or refurbished option.

What is the average service time?

Service times vary; however, mobile device repairs take about 45 minutes to 2 hours, while computer repairs usually last 2-4 hours if parts are available. If we need to order parts, expect a shipping time of 3-7 business days.

What kind of warranty do I get?

We offer a 30-day warranty on parts and labor. You may test the device before leaving our shop, but the warranty is void if there are signs of tampering or damage after service.

What monitoring options do you provide?

We offer both land-line monitoring at $9.95 and cellular monitoring at $19.95.

Is there a contract for monitoring services?

No, our monitoring service is available on a month-to-month basis without any long-term contracts.

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