What type of support do you offer for CCTV systems?

We provide lifetime support for all our CCTV systems installed. You can reach out to us anytime for assistance.

How can I access remote support?

Remote support can be accessed by using HelpWire, which allows us to assist you directly on your computer.

What should I do if I see an error code on my camera?

If you encounter errors like Error Code 17 on your HikVision camera, please consult our troubleshooting guide or contact our support team.

What types of fire safety products do you offer?

We provide a wide range of fire alarm systems, fire suppression systems, and various fire accessories conforming to safety standards.

Are your security systems suitable for residential use?

Yes, we offer solutions like the LightSYS Air system, which is tailored for residential and small business security needs.

How can I contact customer support?

You can reach our customer support at +65-6286 2770 or email us at sales@walkersafety.com.

Is Kyla a Singapore Brand?

Yes! Kyla is proudly a Singapore Brand, dedicated to delivering superior features and exceptional product quality.

What differentiates Kyla from other surveillance brands?

Kyla specializes in high-quality surveillance and security solutions, smart lighting, and fire safety devices, offering several 'first-in-the-world' products.

What types of surveillance systems do you offer for businesses?

We provide a wide array of CCTV surveillance systems, both analog and network-based, fully customizable to meet specific business needs.

Do you install access control systems?

Yes, we install a range of access control systems designed to restrict unauthorized entry and manage door access remotely.

What maintenance services do you provide?

We offer regular maintenance packages as well as ad hoc servicing to ensure the functionality of all installed systems.

What is your return policy?

We accept returns on all items within 30 days of the purchase date, provided they are in original condition and packaging.

How do I track my order?

You will receive a tracking number via email once your order has shipped, which you can use to track your order.

Can I cancel or modify my order?

Contact our customer service team as soon as possible after placing your order. We'll do our best to accommodate your request.

Do you have a physical store?

Yes, we operate physical stores in Singapore, Malaysia, and Indonesia, Monday to Friday.

What are your shipping options?

We offer standard shipping, express shipping, and in-store pickup based on availability and destination.

What should I do if my item is defective?

Please contact our customer service team to initiate a return for defective items.

What services do you offer?

We provide a range of industrial surveillance solutions tailored to various sectors including petrochemical, maritime, and hazardous areas.

How can I get in touch for support?

You can contact us through our email info@bergen-security.com or call us at +65 6970 1459.

What are your business hours?

Our customer service is available from Monday to Friday, 9:00 AM to 5:00 PM.

How often should I replace my CCTV camera?

It's recommended to replace CCTV cameras every 3 to 5 years, especially if they are older than five years as they may not meet current security needs.

Can I repair my CCTV camera?

Yes, basic issues such as power or wiring problems can often be repaired, but you should evaluate the cost of repair versus replacement.

What types of services does Keydence provide?

Keydence provides a variety of services including smart building solutions, electrical systems, security and safety solutions, visitor access systems, and communication systems.

What are Keydence's business hours?

Keydence operates Monday to Friday from 9:00 AM to 6:00 PM.

How can I contact Keydence for a quote?

You can reach Keydence via phone at +65 6459 0780 or through email at sales@keydence.com.

What types of security systems do you offer?

We provide a wide range of security systems including biometric/card access, CCTV/IP cameras, and intrusion alarm systems.

Do you offer installation services?

Yes, our team is specialized in the installation of all security products we sell.

How can I contact you for a consultation?

You can reach us by email at enquiries@bradford.com.sg or call us at +65 6861 9682.

What types of security systems do you provide?

We offer a comprehensive range of security systems including CCTV cameras, door access systems, fire alarm systems, and more.

Do you provide installation services?

Yes, we provide professional installation services for all the systems we offer, ensuring everything is set up correctly and efficiently.

Can I get a free consultation?

Absolutely! We offer free consultations to discuss your security needs and find the best solutions for you.

What areas do you serve?

We provide our services primarily in Singapore and Malaysia.

CCTV Nearby | Discover CCTV installers in Singapore

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CCTV installers in Singapore

SafeTrolley

Walker Safety Products Pte Ltd

Kyla

VIN Services & Solutions

ACE Peripherals

Bergen Security

ED Viston

Keydence Systems

Bradford Access Pte. Ltd.

Techcom Engineering Pte. Ltd.

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