What areas do you service?

We service Orchard Park, Buffalo, Rochester, Niagara Falls, Dunkirk, Mt. Morris, and surrounding areas.

Do you offer security monitoring?

Yes, we provide security monitoring services along with installation for security systems.

Can I purchase equipment from you?

Yes, we can order equipment for you from reputable companies and handle the installation too.

Can I control the system with my smartphone?

Yes, our security systems can be integrated for remote access via your cell phone, allowing you to view live feeds.

Will I have to sign a long-term contract?

No, we offer flexible contract terms ranging from one to four years.

Can you install without damaging my finished basement?

Absolutely, we can install a completely wireless system that won't disturb your walls or ceilings.

Will I be notified if my system is armed/disarmed or if the alarm goes off?

Yes, we contact you if the alarm sounds and provide monthly reports of your system's openings and closings.

What happens if my alarm goes off?

We will call your premises. If unresponsive, we'll call your designated contacts and subsequently dispatch authorities if necessary.

What if an intruder forces me to disarm my alarm?

You can use a duress code to silently alert emergency services while appearing to disarm your system.

Can I contact authorities during an emergency?

Yes, there are panic buttons on the system to immediately dispatch police, fire, or paramedics.

What if I want to arm my system while still at home?

The 'stay' feature allows you to secure the exterior while bypassing motion detectors.

What should I do if I accidentally set off my alarm?

Disarm your system as quickly as possible and inform the Monitoring Response Center to cancel the dispatch if no authorities are sent.

What is the guaranteed response time for emergency service calls?

We guarantee a 4-hour response time for all emergency service calls for our contract customers.

Do you offer support during off-hours?

Yes, our technicians are on-call 24/7 to address any concerns.

How does the electronic reporting system work?

Our electronic reporting system allows you to access all inspection reports remotely via a Smartphone App or desktop.

What training do your technicians undergo?

Our technicians receive rigorous factory training to ensure they are qualified to handle Notifier by Honeywell fire alarm systems.

What services does Sonitrol WNY provide?

Sonitrol WNY offers a variety of security solutions including audio intrusion detection, access control, video surveillance, fire detection, and 24/7 monitoring.

What is Sonitrol CORE?

Sonitrol CORE is a cloud-driven platform that integrates audio intrusion, access control, and video surveillance to provide comprehensive security solutions.

How long has Sonitrol been in business?

Sonitrol has over 40 years of experience providing verified security services in the Western New York region.

What advantages does verified security provide?

Sonitrol's verified security systems allow for real-time verification of alarms, which leads to quicker police response and fewer false alarms.

What services do you offer?

We offer a range of services including phone systems, internet services, digital signage, security systems, and professional services.

How can I make an appointment?

You can make an appointment by contacting us directly through our phone or email.

Do you offer consultations?

Yes, we offer free consultations to help you choose the best services for your needs.

What types of computer repair services do you offer?

We offer fast and reliable computer repair services, including hardware diagnostics, software installations, and virus removal.

Do you provide on-site support?

Yes, we offer on-site support for businesses and homes in Erie County and the surrounding Buffalo areas.

What are your business hours?

We are open Monday through Sunday, from 8:00 AM to 11:00 PM.

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CCTV installers in New York, North Tonawanda

Brown Security Solutions

Cinema & Sound WNY

Powered Protection, Inc.

Great Lakes Building Systems

DDK Telecommunications

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Working Knowledge Cabling & Communication Services

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