My internet is running slowly, what can I do?

Ensure you are connected to the correct WiFi network and check the signal strength. Move closer to the router or reposition it. Run a speed test on our server, which should show speeds within 75% of advertised. Look for devices that might interfere with your WiFi. If issues continue, reboot the router after unplugging it for 30 seconds.

I am connected to WiFi, but there is no internet!

Check if your account is suspended for non-payment. Power cycle your equipment by unplugging the router for 30 seconds. Ensure all cables are properly connected.

I have good coverage in some rooms, but not all...

You may need a second router or WiFi access point. This is a one-time hardware cost. Please contact our team for an evaluation.

What should I do if my internet isn't working after a storm?

Verify that your dish is clear of obstructions like trees. Reboot your equipment. If issues persist, contact support.

I forgot my WiFi password, what can I do?

If you have an Adtran router with the HomePass app, retrieve your password from there. Apple devices can show the password in settings. If needed, contact us for assistance.

What if my NAT type is strict or I can't access a website?

Contact our support team for help during business hours.

I unhooked my equipment and forgot how to reconnect it.

Refer to the provided diagram or contact us for assistance.

What services do you offer?

We provide a range of IT solutions including custom website design, PC and networking services, security camera installations, and custom business app development.

How can I get remote support?

You can reach out to us by calling 618-559-2902 or texting 571-249-2902 for remote support.

Where is your office located?

Our office is located at 308 N. 16th Street, Herrin, IL 62948.

CCTV Nearby | Discover CCTV installers in Marion, Williamson County

CCTV installers in Marion, Williamson County

ProTek Communications, LLC

phone language Fiber Internet

Closed today ⌁ 5.0km

EMPTY years in business

Megabytes Technology Services

phone language CCTV Installation

Closed today ⌁ 5.0km

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CCTV installers in Marion, Williamson County

ProTek Communications, LLC

Megabytes Technology Services

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