I accidentally set off my alarm system, what do I do?

Disarm your system immediately to cancel the alarm, and inform the monitoring center if they call. If you're unsure of the cause, wait to disarm until it’s resolved.

Why is my system beeping, and how do I stop the beeping?

The beeping indicates an error. Press the status key (*) on the touchpad to identify the issue. To stop the beeping, follow the displayed instructions.

My electricity is out, does my security system work?

Yes, the systems use backup batteries and will work for a limited time without electricity.

How can I tell if my Security System will call out in case of emergency?

Perform a manual phone test to check your system's communication status.

Do I have to have a phone line for my security system to work?

Yes, a phone line is necessary for your system to communicate with authorities in emergencies.

I want to switch to Digital Phone Service - will this affect my Alarm System?

It can affect your alarm, as digital phone service may be less stable than analog. Consider adding a Cellular Phone Module for backup communication.

How do I test my system?

You can either send a manual phone test or set off the alarm by opening a monitored door or window.

How do I know if the sensors are working?

Put your system in Sensor Test mode and check each sensor within the given time frame.

What areas do you serve?

We serve Longview, Kilgore, Tyler, Henderson, Marshall, Carthage, and the surrounding areas.

What types of alarm systems do you install?

We install fire alarms, burglar alarms, and home alarm systems, providing a variety of brands to choose from.

How can I request a quote?

You can request a quote by calling us at 903-738-1539 or by using the 'Request a Quote' option on our website.

What types of services do you offer?

We offer access control, structured cabling, surveillance systems, and business phone systems & services.

Do you provide free consultations or estimates?

Yes, we provide free, no-obligation estimates and surveys.

What are your business hours?

We're open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends.

What services do you offer?

We specialize in designing, installing, monitoring, and servicing fire alarms, security systems, video surveillance, and access control.

How can I contact you?

You can reach us by email at walter@longview-alarms.com, by phone at 903.371.8710, or through our contact form.

What are your business hours?

Our regular business hours are Monday to Friday, 7 AM to 5 PM. We are closed on Saturday and Sunday.

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