Is there any monthly cost or subscription fees?

No, we do not charge any ongoing costs or hidden fees. You will own your system from the start, and a maintenance contract will be offered after your warranty expires.

I have pets, can I still have an alarm system?

Yes, we install pet-friendly PIR detectors that ignore pets up to 38 kg (85 lb), although cats might cause occasional false alarms.

Will I be able to set my system at night?

Absolutely! We standardly program this feature and can customize it according to your specific needs.

Can I control my system via a smartphone app?

Yes, our Smart System allows you to manage your system through a smartphone app.

Is my system recognized by my insurance company?

Yes, we use professional-grade equipment that meets PD6662:2010 standards, which is recognized by home insurance companies.

Do I need an outside bell box?

It's your choice. Our systems can contact you directly via your telephone line without needing a bell box, but we do suggest using a dummy box if you opt-out.

What brand of equipment do you use?

We use equipment from Visonic, a trusted name in security products, and we are proud to be a Visonic Platinum Installer.

How long does an installation take?

Depending on the size of the installation, it typically takes between 2 to 4 hours.

We can use pet-friendly systems to ensure that your pets are not triggered by the alarm.

Do you provide maintenance contracts?

Yes, we offer maintenance contracts for our systems as well as for systems installed by others.

Can I be remotely notified if my alarm activates?

Yes, you can receive notifications via an app on your smartphone when your alarm is activated.

How much does the system cost?

Our lead-in prices start at £450.00, depending on the level of protection required.

Do you install HD CCTV systems?

Yes, we install the latest TVI cameras and DVR systems that allow upgrading of existing systems without needing to replace the cables.

Can I view remotely on my mobile or tablet device?

Yes, you can access the system remotely using our free apps available for both iOS and Android devices.

Do you give any guarantee for systems?

Yes, we offer a 2-year guarantee on all cameras and DVR hard drives.

What type of Security lights do you provide?

We provide various units including LED Security lights and security lanterns suitable for front doors.

What strength are the bulbs?

We typically install either 30 watts or 50 watts bulbs, depending on the coverage required.

What type of door entry system do you install?

We install a video door intercom system with a color monitor and can provide lock release for doors with Yale locks.

Yes, we carry Public Liability insurance.

What does a maintenance contract include?

Our maintenance contract offers a full service of your system, including parts if installed by us, and a free 24-hour callout for 12 months.

Can I get a free survey?

Yes, we offer a no-obligation free survey of your property, subject to availability.

Are you approved by anyone?

Yes, we are recognized as a Which? Trusted Trader.

What services does your Helpdesk offer?

Our Helpdesk offers 24/7 support, allowing customers to submit various requests and receive timely updates on their progress.

How can I access the Helpdesk?

You can reach our Helpdesk at 0345 4303 999 or through our user-friendly platform.

Are your services catered to specific needs?

Yes, we offer personalised and customised solutions tailored to meet specific customer requirements.

What can I expect in terms of service response?

We strive for efficiency by optimising workflows, ensuring swift responses and timely issue resolution.

What types of industries do you cater to?

Our products are primarily designed for law enforcement agencies, including police forces, border force, and security at construction and demolition sites.

Can the towers be relocated easily?

Yes, our mobile CCTV towers are designed for ease of relocation, allowing for quick setup by one person.

Is there a warranty on your products?

Yes, we provide warranties on our mobile CCTV units, details of which can be found in our service agreements.

What types of services do you provide?

Dante Group offers a range of services, including fire detection and suppression, electronic security systems, mechanical and electrical services, fire doors and fire stopping, project management, and construction and fabrication.

Where are your offices located?

We have multiple offices located in Warrington, Wakefield, Seaham, and Glasgow. Please check our contact page for specific addresses.

How can I get in touch with you?

You can reach us via phone at +44 01925 820 575 or email at info@dantegroup.net.

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CCTV installers in England, Wallasey

Key Security Systems Ltd.

Victoria Business Advisors Limited

MCA Security Services Ltd.

Samson Security Fire and Facilities

Canine Tactical System Ltd

Nexus Fire & Security

Dante Group

Red CCTV

Fort Nox Services Ltd

Absolute Alarms Liverpool

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