What are your opening hours?

Our office opening hours are Monday to Friday, 08:30 - 17:00. We provide out of hours support, 24/7 to all existing customers with an up to date maintenance agreement.

My details have changed, how do I inform you?

Should you need to update any of your details with us, please call us on 01202 748502 or email: info@ashley-security.co.uk.

I have questions about a quote?

Any questions regarding quotes, we advise calling the office right away on 01202 748502.

How do I book a service?

We will contact you by email or phone, within 30 days of your maintenance renewal. If you have not heard from us, or if you are past your renewal date, call us on 01202 748502.

How can I pass on positive feedback?

We really appreciate all feedback and encourage all of our customers to leave a review on our Google page. Here is the link: GOOGLE REVIEW.

I'm thinking of cancelling my services with Ashley Security?

We are sorry to hear you might be thinking of leaving us. Our team would really like the opportunity to resolve any issues. Call us on 01202 748502 and request to speak to a manager.

Why is my problem not covered under my maintenance agreement?

Our maintenance package is very generous but there are some common problems we couldn’t possibly cover. For example, issues caused by switching internet providers or assisting with tasks such as burning footage or moving a sensor temporarily.

What type of electrical services do you offer?

We offer a range of services including residential, commercial, and industrial electrical work, as well as installation of alarm systems and CCTV systems.

Can I get a quote for your services?

Yes, we provide free, no-obligation quotes for all our electrical services.

Are your electricians certified?

Absolutely, we are Part P Registered and NICEIC accredited, ensuring our electricians meet high industry standards.

What areas do you cover for security installations?

We provide services across Hampshire, Dorset, Wiltshire, Surrey, Somerset, and many more areas in Southern England.

Do you offer maintenance for existing systems?

Yes, we can take over and maintain existing burglar alarms and security systems installed by other companies.

What accreditation do you hold?

We are accredited to NSI NACOSS GOLD for the installation of Intruder Alarms, CCTV, and Access Control systems.

Can you install various types of safes?

Yes, we install free-standing safes, under-floor safes, and wall safes.

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