What types of products does Vonnic offer?

Vonnic specializes in a variety of CCTV Security Camera Systems and components, including IP Cameras, NVRs, DVRs, and accessories.

What are your customer support hours?

Customer support is available Monday through Friday from 9:00 AM to 6:00 PM.

What types of events does LTS participate in?

LTS participates in numerous trade shows, conferences, and customer appreciation events throughout the year to connect with partners and showcase their products.

How can I access customer support?

Customer support can be reached via the contact information provided on the LTS website or through direct outreach to your local sales representative.

I forgot my password. Is there any way to reset it?

Please reach out to your reseller for assistance in resetting your password. Ensure to change the password on your DVR/NVR after logging in.

I entered my password but it says ‘The user has been locked.’

If you enter the wrong password too many times, you will have to wait 30 minutes before trying again.

Can I view the cameras on a PC?

Yes, you can access the IP camera or DVR/NVR through Internet Explorer. PSS can be used to view multiple cameras from different locations.

Can I view the cameras on a MAC?

Yes, the web service for the IP camera or DVR/NVR can be accessed via Safari. You can download the Mac version of PSS from our website.

What app is available for smartphones?

For Apple, the app is iDMSS, and for Android smartphones, it is gDMSS.

How do I access the IP camera or DVR/NVR from the internet?

Ensure that TCP ports 80 and 37777 are forwarded in your router/modem.

How do I forward or open ports in the router?

Visit http://www.portforward.com/ to find a guide specific to your router brand.

I cannot view the cameras when I log into the Web Service through Internet Explorer.

Check that ActiveX is enabled in Internet Explorer and install any necessary controls that are prompted.

The IP address for the camera keeps changing.

Disable DHCP and assign a static IP address for the cameras.

How many users can connect to an IP camera or DVR/NVR at one time?

The default is 10 users, but you can increase it to a maximum of 20.

How do I set up DDNS on the DVR/NVR?

Contact the reseller for assistance with the password to set up DDNS.

Where do I register for DDNS?

For specific registration details, consult your reseller.

How do I set up the gDMSS/iDMSS app for smartphones?

Instructions for setup can be found in the user manual provided.

What types of security cameras do you offer?

We provide various types of security cameras, including IP cameras, PTZ cameras, bullet cameras, dome cameras, and panoramic cameras, ensuring solutions for diverse security needs.

Do you offer technical support for your products?

Yes, we offer comprehensive technical support tailored to help our customers effectively use and integrate our security camera systems.

CCTV Nearby | Discover CCTV installers in City Of Industry, Los Angeles County

CCTV installers in City Of Industry, Los Angeles County

Hikvision USA Inc.

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LT Security Inc.

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CCTV installers in City Of Industry, Los Angeles County

Hikvision USA Inc.

Vonnic Inc.

LT Security Inc.

GOGSS

CST Security

Perpetual Digital Solutions

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