What are your payment options?

Lore Tech accepts all major credit cards, wire transfers, and PayPal. New customers may apply for NET30 terms by filling out a Lore Tech credit application.

How soon can you ship?

Orders typically ship within 3-5 days from the time an order is placed. Any backordered items will be communicated to the customer ASAP, usually during the quoting process.

Where do you ship from and how?

Lore Technology ships from San Diego, CA. We ship via UPS or FedEx couriers. Feel free to use your UPS or FedEx shipper account to pay for freight or we can prepay and add shipping charges to your invoice.

What is your return policy?

All sales are final. Product received damaged or defective must be reported within 5 business days upon receiving your order. Unauthorized returns are not accepted.

What is your warranty policy?

All products purchased carry the original manufacturer’s warranty. Please reach out to a Lore Tech representative to obtain a copy of the manufacturer's full warranty for your product.

What is your Privacy Policy?

Our complete privacy policy can be downloaded from our website.

How does the camera registry work?

The camera registry allows the West Sacramento Police Department to locate nearby cameras during investigations or emergencies, enabling quicker access to potential evidence.

How much does it cost to register my cameras?

There is no cost to register your cameras, and no additional hardware is needed. The registry simply allows the police to map the location of cameras for potential evidence requests.

Can the West Sacramento Police Department remotely access my cameras at any time?

No, the police department cannot access your cameras directly. They can only request footage in the case of an incident.

Who has access to the camera map?

Only authorized personnel from the West Sacramento Police Department can access the camera registry map.

Can I unsubscribe from the camera registry, and change or delete my information?

Yes, you can contact connect@fusus.com to modify or remove your registration information.

Is my camera information subject to a disclosure in a public data request?

No, your camera registry data is classified as protected and is only accessible to authorized users.

Will the West Sacramento Police Department have a real-time streaming option?

Yes, with Axon Fusus, real-time streaming is available under conditional access determined by camera owners.

Can my cameras be accessed without my knowledge?

No, explicit permission is required for any access to your cameras.

Can the police department override my access settings to remotely access my cameras at any time?

No, the owner's access settings cannot be overridden by the police or Axon Fusus.

Can the West Sacramento Police Department registry integrate doorbell cameras?

Yes, the system can work with most commercially available cameras, but owner authorization is needed for access.

How does the panic button functionality work?

Panic buttons can alert emergency responders and initiate camera streaming in crises, accessible via a smartphone app.

Will facial recognition technology be used?

No, Axon Fusus does not use facial recognition technology.

Does Axon Fusus utilize artificial intelligence?

Yes, it uses AI to identify weapons and other critical information in the footage provided by users.

Is the Axon FususCORE secure?

Yes, it features AES 256-bit encryption and meets stringent security standards for data protection.

Is Axon FususONE Secure?

Yes, it adheres to high security standards for handling criminal justice information and ensures strict access controls.

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