How do I conduct monthly alarm system testing?

We recommend that you conduct a monthly test on your alarm system to ensure everything is working properly. You can either call CMS and inform them that you are running a monthly test or register your alarm online at www.myalarms.com to put your alarm on TEST mode.

How do I review and save video clips?

You can quickly learn how to review video clips with the calendar functionality and save video clips to your phone’s camera roll by following the provided instructions in the video.

How do I set up my favorites page in the Alula app?

Instructions for setting up your favorites page in the Alula app are available in the guide.

How do I use the TOTAL CONNECT 2.0 app?

A user guide for the TOTAL CONNECT 2.0 app can be accessed through the provided link.

What are the highlights of the Pro Series?

Learn more about the Pro Series through a designated YouTube video and attached brochure.

What kinds of services do you offer?

We offer a variety of security services including vehicle patrol, armed and unarmed security guards, monitoring, fire watch, and event security.

How can I request your services?

You can request our services by completing our service request form on our website or by contacting us directly at 916-978-1755.

What services do you offer?

We offer a variety of services including Uniformed Officers, Mobile Patrol, Fire Watch, Security Consulting, and Surveillance.

How can I contact you for security services?

You can reach us by calling (916) 685-9221 or emailing sales@interceptsecurity.us.

How do I silence my alarm?

To silence your fire or security alarm, you can view disarm instructions for your specific alarm panel model by visiting the manuals section.

What should I do if my system is beeping?

First, check the common manuals on our support page for a quick solution. If you still have issues, please call our office at (916) 638-0788 and hit zero for the operator.

How do I change my call list?

To change your call list, you can email ServiceDept@saccontrolsys.com or call our office at (916) 638-0788 and hit zero for the operator.

Where can I find a manual for my system?

You can check the page of common manuals for a solution. If you don’t find what you need, please call our office at (916) 638-0788 and hit zero for the operator.

How can I update my billing information?

To update your billing information, please call our office at (916) 638-0788 and hit zero for the operator.

How do I request service?

You can request service by calling our office at (916) 638-0788 and hit zero for the operator, or you can email ServiceDept@saccontrolsys.com.

How can I change my arming codes?

You can change your arming codes by calling our office at (916) 638-0788 and hit zero for the operator, or you can email ServiceDept@saccontrolsys.com.

Can I pay my bill with a credit card?

Yes, you can pay your bill online or by phone using a credit card. For online payment, please visit our payment portal, or call our office at (916) 638-0788 to pay by phone.

What types of services do you offer?

We provide installation, maintenance, repairs, and monitoring for commercial and residential security systems, including burglar alarms and surveillance systems.

Do you offer free estimates?

Yes, we provide free estimates within a 75-mile radius.

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