What types of security services do you offer?

We provide armed and unarmed security services, including workplace and personal security, safeguarding valuables, and government facility security.

What areas do you service?

We offer services throughout all of Washington State, with specific areas in King County, Pierce County, Skagit County, and Whatcom County.

How is your staff trained?

Our agents receive advanced training in workplace security, personal protection, asset protection, incident response, communication, de-escalation, conflict resolution, and emergency first aid.

What types of security systems do you offer?

We offer a variety of security systems including CCTV installations, access control solutions, fire alarm monitoring, and intrusion detection systems.

Do you provide consultations for security needs?

Yes, we offer free consultations to assess your security needs and provide tailored solutions.

Is there a warranty on your products and services?

Yes, we provide warranties on our installations and product offerings, ensuring reliability and satisfaction.

What services does Vandelta provide?

Vandelta offers services in Intercom, Access Control, CCTV, Video Monitoring, Locksmithing, and Electrical work.

Does Vandelta provide emergency services?

Yes, Vandelta offers 24-hour emergency service seven days a week.

How long has Vandelta been in business?

Vandelta Communication Systems Ltd. was established in 1971, so they have been in business for over 52 years.

What services do you offer?

We provide a range of security services including construction site security, mobile patrol, video surveillance, retail security, and alarm installation.

Are your security personnel licensed?

Yes, all our security guards are fully licensed in accordance with provincial government regulations.

How long have you been in business?

Polo Security has been providing security services for over 25 years.

Do you provide services for residential properties?

Yes, while we specialize in commercial and industrial sectors, our services can also be applied to home security.

What areas do you service?

We service all of Metro Vancouver, including Richmond, North Vancouver, West Vancouver, New Westminster, Coquitlam, Surrey, Langley, and Delta.

What is your service fee?

Our service call fee is $100/hour plus a trip and fuel charge of $60 - $100, depending on the zone, with a minimum one-hour charge.

Do you have a monthly fee attached to your products?

No, you own the system, and we will provide training to ensure you have full control.

What form of payment do you accept?

We accept credit card, E-Transfer, or cheque.

Do you repair or upgrade old intercoms?

Yes, we specialize in repairing and retrofitting old intercoms quickly and with minimal disturbance.

Is a security system tax deductible?

It can be, especially for businesses; consult a tax professional for your eligibility.

How long does a security system last?

On average, security systems last between 5 to 10 years depending on quality and maintenance.

What types of cameras do you offer?

We offer a range of IP cameras including fixed dome, bullet cameras, PTZ cameras, and analog HD cameras.

What can I expect regarding installation support?

Our team provides complete installation support and guidance on product usage.

Do you offer any financing options?

Currently, we do not mention any financing options or payment plans directly on our website.

What Are Private Security Services?

Private security primarily consists of trained security guards tasked with on-site surveillance, hired for services like corporate security, loss prevention, mobile patrol, special events security, fire watch, and personal bodyguards.

What Kind of Training Do Our Security Guards Undergo?

Our security guards go through a mandatory training program that includes orientation, first aid, CPR, WHMIS training, customer service education, and continuous on-site training to ensure adequacy in emergency procedures and site policies.

What Industries Do We Serve?

Our services support a wide range of industries, including hospitals, airports, museums, banks, retail shops, and residential areas.

What Areas Do We Serve?

We provide security services across Canadian provinces of Alberta, Ontario, and British Columbia, encompassing areas like Vancouver and its surrounding regions.

Will Security Guards Be Armed?

Our security guards are equipped with advanced technology to effectively report suspicious activities, but they do not carry firearms.

Can a Security Guard Make an Arrest?

Yes, our training includes the procedures for citizens' arrest, but guards are advised to prioritize safety and call 911 if necessary.

What Does a Security Guard Do?

We offer both residential and commercial security guards experienced in various sectors, ensuring they meet client needs with professionalism and communication.

Are Security Services Flexible?

Our services are highly customizable based on client needs, and we commit to clear communication regarding duties and procedures.

How Many Guards Work for Optimum Security?

Currently, we employ approximately 1000 trained security guards available for different assignments.

Are Security Services Available Remotely?

Yes, our Special Services Unit (SSU) in Vancouver is ready to respond quickly to client needs, coordinating closely with local law enforcement.

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Homeland Security Operations

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