Solid Security, LLC

4.8 (2) 2
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Reviews
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Tom Harrison
Mar 15, 2023
Solid Security, LLC has proven to be incredibly knowledgeable and helpful in the field of security. Their insights are invaluable for anyone looking to understand the current security landscape.
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Lisa Nguyen
Jan 10, 2023
I consistently find the material from Solid Insights to be enlightening. They cover a variety of topics that are important for anyone interested in security solutions.
Frequently asked questions
help_outline How do I contact Solid Security support?
You can reach our support team via phone at 904-217-2891, email at tom@solidsecurityusa.com , or by submitting a request with the appropriate form above.
help_outline What are your support hours?
Office hours are 8:00 am – 5:00 pm EST. Gallagher after hours support for critical issues is available at 1-866-922-7329.
help_outline How do I reset my security system password or access credentials?
For security reasons, password resets must be requested by an authorized account holder. Contact support, and we will guide you through the secure reset process.
help_outline My system is showing an error message. What should I do?
Try checking for any power or network issues, then restart the system or control panel. If the issue persists, note the error code and contact support for further assistance.
help_outline How do I schedule a maintenance check for my security system?
You can schedule routine maintenance by contacting us or submitting a request in the form above. Regular check-ups are recommended for optimal performance.
help_outline What should I do if my alarm goes off and there was no attempt?
If your alarm triggers without an attempt, silence it via your security panel or mobile app and then contact us to diagnose the issue.
help_outline How do I update my emergency contacts or monitoring preferences?
To update your emergency contact list or monitoring settings, please contact us to verify your identity before we can make the update.
help_outline Do you offer remote support for troubleshooting?
Yes, many issues can be resolved remotely. Our technicians can guide you through troubleshooting or remotely access certain system functions.
4.8
4 reviews

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St. AugustineSt. Johns Countyperimeter securitysurveillance installationalarm-monitored security..security camera..non-lethal security..after installation..commercial security..government security..industrial security..

What We Offer

Security Services

Perimeter Security Solutions
Comprehensive solutions designed to protect the perimeter of properties across various sectors.
Commercial Facilities Solutions
Tailored security services for commercial buildings to ensure safety and compliance.
Government Buildings Solutions
Expertise in securing government structures with proven techniques and technologies.
Correctional Institution Solutions
Specialized systems designed to enhance security in correctional facilities.
Industrial Facilities Solutions
Robust security measures for industrial locations ensuring protection against threats.

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