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Nightstar Security

4.6 (2) 2
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Reviews
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Brian Cooper
Aug 9, 2022
Their systems are easy to use and integrate well into my home. The only hiccup was a slight delay in installation, but it was worth the wait for the quality received.
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Sarah Mitchell
Oct 13, 2022
Fantastic service from Nightstar! The quality of their security cameras is top-notch, and I feel much safer knowing that they monitor 24/7. They were very knowledgeable about their products.
Frequently asked questions
help_outline The time and/or date is incorrect on the keypad (of my DSC system). How do I change it?
To change the system time on your keypad, press *6 [master code] 1 [time (24 hour format)] [date, i.e. 07 06 12] #
help_outline How do I change the master code?
To change your master code press *5 [current master code] 40 [new master code] #
help_outline How do I add a new user code?
Press *5 [master code] then enter a user number like 01 or 02 then enter [new code] #
help_outline I have a trouble light or yellow triangle lit on my DSC system, what does that mean?
Pressing # will silence the beeping. Press * 2 and it will indicate what type of trouble you have. If a 1 pops up at the top of the keypad, press 1 again. If the 1 remains then you need a new back-up battery. We would be glad to replace it for you. For all other numbers, please contact us for service.
help_outline We already have a system in place. Can we add any additional protection?
If it is one of our DSC systems then we have the flexibility to add additional sensors such as window contacts, glass break detectors, smoke detectors and more. We would be glad to give you a free estimate.
help_outline We have pets, can we use motion detectors?
It depends on how many and what type of pet. Location of the detector is also critical. We always install motions with 55 lbs. pet-immunity and they must be adjusted for sensitivity. We also install motions with up to 100 lbs. pet-immunity. Dogs tend not to set motions off while cats can jump up to the sensor levels. Please consult us with your specific situation and we’d be glad to give our recommendations.
help_outline I am thinking about getting a home automation system. Are your security systems compatible?
Yes, with a simple to install home integration module, we are able to integrate your security panel with most home automation systems such as Control4 and Crestron as well as others. We will gladly work with your Audio/Video provider to ensure a smooth installation and set-up.
help_outline Does my system qualify for an insurance discount?
Our monitoring station is UL (Underwriters Laboratories) approved so in most cases yes. Most insurance companies offer 10% off homeowner’s insurance premiums with a monitored system. Some even give an additional 5% or more if fire monitoring is added. Check with your agent for the specific discounts your policy is eligible for.
help_outline Will DSL affect my alarm system?
Yes. A special DSL filter will need to be installed to ensure communication is working with the monitoring station. It is a special filter which is not the same filter that is supplied by the phone company.
help_outline Do I need a phone line to hook up my alarm monitoring service?
Not necessarily. With the installation of our cellular alarm communicators, we can use this device as a primary means of alarm transmission. The unit is a dedicated device that typically mounts next to the alarm panel if we determine the signal strength is strong enough.
help_outline Is there an additional cost for the cell unit?
Yes. There is an additional monitoring fee and the cost of the unit. Even though you’re paying more for the monitoring, you’re actually saving money by not having to pay for a land line.
help_outline Will VOIP phones work with my alarm system?
In most cases the answer is no. VoIP phone transmission is not a UL approved means of transmission. The problem is that often the signal does not get through with VOIP phones. The system may work fine for 6 months, and then all of a sudden, you can’t get the signals to go through. Your best option for central station monitoring if you have VoIP would be a cell communicator.
4.6
7 reviews

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SpringboroWarren CountyCCTV installationsecurity camerasvideo surveillancehome security..fire detection24 hour..small business..intrusion preventionalarm systemssurveillance equipment

What We Offer

Security Systems

Intrusion Prevention
Having a security system professionally installed is one of the simplest ways to prevent a burglary from taking place.

Fire Safety

Fire Detection
Complementing your security system with fire detection can help protect your home from the unimaginable.

Surveillance

Security Cameras
Surveillance cameras can help prevent or capture a crime. We use only high quality equipment from some of the industry’s top brands.

Monitoring Services

24 Hour Monitoring
24 Hours a day, 7 days a week, our operators are standing by. You may rest assured that we are monitoring for any incoming alarm signals.

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