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Help Inc Electronic Security Solutions

4.7 (2) 2
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Reviews
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Martin Lopez
Jan 9, 2023
Great customer service and effective solutions! The technicians are professional and answered all my questions. Happy with my CCTV system.
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Michael Rigol
Jun 10, 2023
Their on-site service is consistently outstanding. They truly are professionals!
Frequently asked questions
help_outline What happens if I get a new WIFI router?
If you change your WIFI SSID or password, all devices using WIFI will need to be reconnected.
help_outline How long do the batteries in my wireless devices last before having to replace them?
Batteries generally last between 6 months to 1 year, depending on usage and proximity to the receiver.
help_outline Are there any online instruction guides for any of the newly installed equipment?
Most equipment has online manuals available, though more customized systems may require on-site training.
help_outline Can I set up a temporary call list when I leave for vacation?
Yes, you can contact our office to assist in altering your call list for that period.
help_outline How do I change who gets notifications through Alarm.com?
You can change notification recipients in the notification section of Alarm.com.
help_outline How long will the installation take?
Most installation jobs will take a full day unless stated otherwise by the salesperson.
help_outline Can I throw away the equipment boxes after installation?
We recommend saving large product boxes for at least 6 months for warranty purposes.
help_outline How often should I test my system?
We suggest testing your system on a monthly basis.
help_outline Will my equipment work if the house loses power?
If your system includes a battery backup, it will continue to operate for a limited time.
help_outline How long do I have to cancel an alarm before police are dispatched?
Most programs have a 30-second abort delay, but this can vary.
help_outline How do I cancel a false alarm?
You will need to provide a passcode when contacted by the central station to cancel.
help_outline How much should I budget for technology systems?
It's advisable to budget between 4-8% of your home's total value depending on your local housing market.
help_outline Where do you provide your services?
Services are provided locally in areas such as Attleboro & Plainville, MA.
help_outline Which security solution will be best for my needs?
Consult with our security experts who will assess your property size, budget, and specific requirements.
help_outline What is a fire alarm system?
A fire alarm system consists of multiple electronic devices that detect atmospheric changes and alert occupants.
help_outline Which fire alarm system do I need?
A property assessment by our experts is necessary to determine the best fire alarm system for you.
help_outline How often should fire alarms be inspected?
Regular inspections are recommended; check with local city guidelines for any specific requirements.
help_outline What are access control systems?
Access control systems manage both physical and logical security to prevent unauthorized access.
help_outline How are access control systems installed?
Installation involves specific hardware like door switches and card readers.
help_outline Do access control systems only work on doors?
No, they can be used on gates, garages, and other entries.
help_outline Why is audio-visual important?
In commercial spaces, audio-visual enhances atmosphere and guest experience; in homes, it sets the tone.
help_outline What is a multi-room audio system?
Multi-room audio allows music playback in several rooms simultaneously or individually.
help_outline What residential fire solutions do you offer?
We provide a comprehensive range of services including installation and maintenance of fire alarm systems.
help_outline Why is fire alarm testing important?
It ensures functionality, identifies faults, and prevents false alarms.
help_outline What are the benefits of a commercial security system?
These systems can deter theft, enhance customer safety, and increase employee security.
help_outline What are the benefits of installing an audio-visual system?
An audio-visual system can improve communication and create a better work environment.
help_outline What features are included in a basic home security system?
Basic systems feature magnetic sensors, motion detectors, a control panel, and a connection to a monitoring service.
help_outline What advanced features are available for home security?
Advanced systems can include panic buttons, glass break sensors, and smartphone controls.
help_outline What is a “smart home”?
A smart home allows control and monitoring of security systems and other home functions via mobile apps.
help_outline Do I need to sign a long contract for security monitoring?
Most companies offer month-to-month agreements without lengthy commitments.
help_outline Is security equipment transferable?
Equipment transferability varies by company; it's best to source your equipment from the same provider.
help_outline What if an intruder orders an alarm to be shut off?
Use a distress code, a secondary code that silently alerts the monitoring company.
help_outline What happens if there’s a false alarm?
You have 30 seconds to disable the alarm and inform the monitoring company to avoid emergency dispatch.
4.7
84 reviews

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PlainvilleNorfolk CountyCCTV InstallationVideo SurveillanceSecurity SystemsFire DetectionAccess Control..Crisis Management24/7 MonitoringMaintenance ServiceAudio/Visual SolutionsHome Automation

Business History

Established in 2010 • 13 years in business
Help Inc. has been providing high-quality security and home protection services since 2010.

What We Offer

Security

Security Systems
Comprehensive security solutions for homes and businesses, ensuring safety and peace of mind.

Surveillance

CCTV Installation
Expert installation of CCTV and video surveillance systems tailored to client needs.

Fire Safety

Fire Protection Services
Robust fire alarm systems and 24/7 monitoring for fire safety and emergency response.

Audio-Visual

Audio-Visual Systems
Installation and maintenance of multi-room audio and video systems for residential and commercial use.

Access Control

Access Control Solutions
Custom access control systems to secure buildings and manage entry points efficiently.

Service & Maintenance

Service and Maintenance
Regular maintenance services for installed systems to ensure continuous operation and reliability.

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