Top-notch customer service! Their technicians were knowledgeable and helped me choose the right home warranty plan.
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Gregory Finch
Nov 10, 2022
The Energy Star program from Laurens Electric is beneficial for anyone looking to save on energy costs. Pricing for getting a HERS rater is reasonable, and I appreciate the guidance in improving my home's efficiency.
Frequently asked questions
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How do I register my account online?
To register your account online, go to the Login screen, click on 'Register', enter your account number, statement ID number, and email address. Check your email for a confirmation message from Webmaster@laurenselectric.com.
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What if I do not get the email for account registration?
If you do not receive the email within a few minutes, check your junk mail or deleted items folder in case it was filtered as spam.
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How long does the registration process take and when will I have access to my account?
The registration process is quick, and you will have immediate access to your account once completed.
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What if I can not remember my password?
If you forgot your password, click on 'Forgot your Password?', enter your email address and Mother's Maiden name, and you'll receive an email with your password.
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What if I know my password and my email address and I still can’t log on?
Ensure you are using the correct case for your email address. If problems persist, use 'Forgot your password?' option.
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What if I have changed my email address?
You will need to contact Customer Service to reset your login information and re-register your account.
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I pay several different members’ accounts; will this create a problem?
No, but you will need to use a separate email address for each account.
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Is my information safe? What type of security does LEC have for this site?
Laurens Electric Cooperative uses secure socket layer software (SSL) to encrypt your information during transactions, ensuring safety.
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Do you accept credit card payments?
Yes, Laurens Electric Cooperative accepts American Express, Discover, Visa, and MasterCard for payments.
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What options do I have for payment of my bill?
You can pay your bill online, over the phone with a debit/credit card, through bank/credit card draft, or in one of our offices.
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Is there a charge for pay online/over the phone service?
No, Laurens Electric Cooperative does not charge for online or over the phone payments.
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Will you keep my e-mail address and other personal information confidential?
Yes, your email and personal information will be shared externally only for survey purposes, and can be opted out.
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How is the amount of my LEC Statement determined?
Your bill is based on the number of kilowatt-hours (KWH) you use, measured by your electric meter.
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Who do I call for building codes or permits?
You can contact your local county building standards office; numbers for various counties are provided.
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Can the $25.00 connect fee be waived?
Yes, if you sign up for auto draft or E-billing at the time you apply for service.
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Does Laurens Electric Coop give out free light bulbs to their members?
No, they currently do not have a program for this.
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Do you have to be an LEC customer to have a Protec Security alarm system?
No, anyone living in the upstate areas of SC can have Protec Security.
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How do I get information about Protec Security?
Visit ProTec’s website or call Laurens Electric to create a work order.
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What are Power Saver Rewards?
It is a load control switch that cycles off during peak times to manage energy use.
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